Refund policy

Return & Refund Policy — Kuudi Cculture

At Kuudi Culture, we want you to love every purchase you make with us. If you are not fully satisfied, we’re here to help.

Returns:
Returns can be requested within 5 days of delivery.
Products must be unused, unwashed, and in original condition with tags intact.
Sale items, customized products, and accessories are non-returnable.

Exchanges:
Size exchanges are subject to product availability.
Exchange requests must be raised within 5 days of delivery.

Refunds:
Refunds will be processed once the product passes quality inspection.
₹100 courier/shipping charges will be deducted from the refund amount.
The remaining amount will be credited to the original payment method within 5–7 business days.
Shipping charges are non-refundable unless the product received is damaged or incorrect.

Damaged, Incorrect, or Missing Items:
If you receive a damaged, defective, incorrect, or missing item, please contact us within 48 hours of delivery with clear images, order details, and an unboxing video of the parcel.
Claims regarding wrong or defective products without a proper unboxing video may not be accepted.

Contact:
For returns or refund-related queries, reach out to us at:
Email: kuudicculture@gmail.com
Instagram: @kuudicculture